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Telecoms growth in Middle East

With the Middle East and Africa Mecom fast approaching  It is estimated that over the next decade the Gulf Cooperation Council (GCC) will spend approximately 25% of their funds devoted to infrastructure development on the expansion of the telecommunications sector. Moreover, experts in the telecommunications industry estimate that in order for the industry to reach its full potential in the region, a further investment of at least $30 billion is needed.

MECOM 26th -28th May   Abu Dhabi Nationalo exhibition  centre UAE

A recent report from Madar Research concluded that the telecommunications and broadband internet sectors will generate US$70 billion in annual revenue by 2015 in the Middle East and North Africa region. The telecommunications sector in the UAE is one of the fastest growing markets, not only regionally, but also internationally according to HH Shaikh Sultan Bin Tahanoon Al Nahyan, chairman of the Abu Dhabi Tourism Authority (ADTA)

In addition, the Electronics & Computer Software Promotion Council (ESC) in India estimates IT exports to the UAE are projected to soar by 56.74% from US$542.32 million during 2005-6 to US$850 million in 2007 -8. ICT Use Index in the Arab World in 2005 was 43 percent higher than 2004 based fixed line subscribers, mobile phone subscribers, internet users and computer-installed base according to Madar Research.

Regional Market Drivers:

  • Saudi Arabia’s telecommunications sector is growing rapidly, with an annual rate of 20% over the next three years.
  • Telecom Egypt has the largest PSTN subscriber’s base of 10.4 million
  • Saudi Telecom has the largest PSTN revenue of US$ 2.17 billion
  • Qtel has the highest ARPU of PSTN at US$ 77.6 
  • United Arab Emirate has the highest PSTN penetration regionally at 27%
  • ALJAWAL has the largest mobile subscriber base 11.845 million
  • ALJAWAL has the largest mobile revenue US$ 6.27 billion 
  • Qtel has the highest ARPU for mobile US$ 69
  • Saudi Arabia has the largest mobile subscriber base of 14.157 million
  • Bahrain has the mobile penetration of 105.8%
  • The mobile market subscribers size in the region is a 85 million
  • Internet penetration and ADSL subscription is also on the rise regionally
  • Jordan’s four cellular operators served more than four million subscribers by end of 2006
  • Oman’s cellular market grew by 26% in the first nine months of 2006
  • Qatar’s cellular subscribers grew by 19% in the first 9 months of 2006 to increase penetration rate to over 108%
  • Syria’s total GSM revenues reached US$ 900 million in 2005.
  • Palestine’s ADSL boom: Spurred by residential demand, Paltel’s ADSL accounts grew by 266% in 2006

Indian Comglomerate makes offer for Motorola handset business

Indian consumer electronics company insists Moto is interested in selling Mobile Devices unit.

According to Total Telecom sources, The Indian conglomerate Videocon Group plans to make an offer for Motorola's handset business.

Click here to find out more!

"We are sending [Motorola] an 'expression of interest' to buy their handset business. It is true that they have not called for bids, but we have information that Motorola is interested to sell off their handset division," said Venugopal Dhoot, chairman of Videocon, in a report by Dow Jones Newswires.

"We are in consumer durables, we are in retail and we also have mobile phone licences in India," he told Bloomberg, adding that a mobile phone vendor business would "complete the full chain."

Despite the announcement Total Telecom, claim sources at Videocon could neither confirm nor deny the reports and apparently, Motorola has not commented.

It was reported that Motorola announced plans to spin off its struggling handset division amid pressure from billionaire activist investor Carl Icahn.

The vendor said it plans to create two separate businesses - Mobile Devices and Broadband & Mobility Solutions - in 2009, but did not mention an outright sale of the division.

Nonetheless, speculation has been rife that Moto's next step will be to sell off the unit.

However, when Motorola initially announced it was reviewing its strategic options regarding the troubled unit, rival handset makers Nokia, Samsung and LG were quick to distance themselves from the proposition that one of them would make a move for the business.

Meanwhile, Videocon has been making vast investments in its telecoms operations over the last month.

Its telecoms subsidiary Datacom was issued a GSM licence by the Indian government in mid-March and has since pledged to invest 60 billion rupees ($1.5 billion) in rolling out services across the country's 23 telecoms circles.

Furthermore, press reports two weeks ago said Datacom was lining up a $3.2 billion order for 40 million mobile phone lines to be delivered over the next five years.

The company said that Ericsson, Nokia Siemens Networks and Huawei were all in the running for the contract.

Broadsosft VOIP Resellers

 BroadSoft Launches BroadSoft Xtended to Personalize Voice Communications Technologies Through Web 2.0 Integrated Applications Web-based marketplace offers new software to end-users, solutions integrators, resellers and developers                      

 The BroadWorks VoIP platform is used by hundreds of telecom service providers to deliver advanced voice features to business and residential customers. With BroadSoft Xtended, the BroadWorks platform becomes infinitely more valuable to service providers and end-users by integrating voice into popular applications and Web services through application mash-ups.
 The BroadSoft Xtended initiative has attracted the interest of leading technology companies including and Simulscribe, as well as developers and partners who have created integrated solutions for popular business and consumer applications, including WebEx, Facebook, and ACT! by Sage. These new mashups with BroadWorks calling features are available on the Xtended Marketplace, a community where service providers and end-users alike can access applications, participate in discussion forums and share integration ideas with developers. The first iteration of the Xtended Marketplace features new applications, which are available for download.
 “For too long, voice has been an underutilized application in the Web 2.0 evolution,” said Scott Wharton, vice president of Marketing for BroadSoft®. “Integrating our professional-grade calling features with leading applications and solutions illustrates the flexibility of our platform, and gives end-users the opportunity to improve how they communicate with friends or customers. The Xtended Marketplace is just the beginning of our plans to leverage Web 2.0 to improve communication worldwide.”
 Major telecommunications companies including Sprint, Telefonica de Espana, Verizon and Cox Communications use BroadSoft’s carrier-grade VoIP technologies to deliver advanced voice and video calling services to enterprises and consumers. BroadSoft Xtended enables service providers to extend their voice services into social network and business applications used daily by customers.
 “There has been genuine excitement shown by our customers when we introduce them to these new BroadSoft Xtended solutions, such as VoIP services integrated with customer relationship management (CRM),” said Dave Gilbert, CEO of SimpleSignal, a business VoIP provider based outside of Los Angeles, California. “Extending voice applications to customers’ daily business functions increases their productivity and efficiency.”
 Developers can leverage the Xtended Marketplace to license their mashups to service providers or to the worldwide end-user base that receives BroadWorks-based voice services. Later this spring, the BroadSoft Xtended Marketplace will introduce an e-commerce engine to facilitate the purchasing of mashup apps.

 Some of the solutions available on the BroadSoft Xtended Marketplace today are:

· Created by BroadSoft, the Unified Connector for Salesforce integrates BroadWorks calling features into this CRM application, allowing click-to-dial and other call management functionality. is the leading on-demand CRM provider. 

·         Facebook Widget: The ClicktoMessage Facebook widget, created by, allows users to enable friends in their network to call them on their home, mobile or PC-based phone.

·         WebEx integration: Litescape Technologies’ OnCast integrates WebEx collaboration services with Salesforce and BroadWorks through One-Touch Web Conferencing, allowing users to join or create WebEx meetings with one touch from phones or PCs.

·         ACT! by Sage: C3IP Communications created this mashup for ACT! by Sage contact management software that enables call management capabilities within ACT!, including click-to-dial and automatic screen pops from CRM database records based on caller ID. ACT! has nearly 3 million registered users.

·         SimulScribe: Integrated with BroadWorks, SimulScribe’s voicemail-to-text service allows users to read their voicemail messages via e-mail.

·         Polycom: The Polycom Productivity Suite enables users to record calls, visually manage conference calls and access corporate directories all from Polycom’s SoundPoint IP desktop phones. 


Video based online advertising

Adknowledge Signs Paltalk to Exclusive Advertising Deal in the UK and Australia

 - Adknowledge announced today (March 11, 2008) that it has signed an agreement to be the exclusive display advertising sales representative for Paltalk within the United Kingdom and Australia. Paltalk is the leading real-time, video-based online community on the Internet with over 4 million users worldwide.

"We are extremely delighted to be the exclusive sales partner for Paltalk; their software is the best in the industry and they have an incredible and loyal user base," said John Cole, Managing Director of Adknowledge UK and Australia. "We have been working with Paltalk for some time and have found their advertising traffic to be of the highest quality. Their users are very loyal to the Paltalk brand and they are open to engaging with our advertising partners. In the past, our advertisers have always requested more traffic from Paltalk. With our new partnership, we are now able to fill this demand with our advertisers."

"Without a doubt the ability to offer targeted advertising is of utmost importance when it comes to keeping our user-base engaged and satisfied," said Joel Smernoff, president and COO of Paltalk. "Adknowledge lets us implement a multichannel, behavior-driven solution into our platform which not only benefits advertisers looking to reach a particular set of consumers but is also a great fit for the uniquely interactive aspects of our community. So far the results have been great and we look forward to extending the relationship in the future."

About Adknowledge UK

Adknowledge UK runs an international display network within the United Kingdom, Ireland, and Australia. Our network utilises our exclusive behavioural targeting technology to deliver retargeted ads to online consumers while delivering superior conversion rates to our advertisers.

About Paltalk

Paltalk is the premier real-time, video-based community bringing together traditional broadcasting media, social networking, user-generated content and video chat. With more than 4 million active users, Paltalk hosts the world's largest interactive video community, PaltalkScene, offering thousands of users the ability to watch and interact with online video programming, including serialized shows, live events, and user-generated content, as well as interact with each other through real-time voice, text and video chat.

Paltalk's diverse programming includes Paltalk original shows featuring celebrities, radio personalities and newsmakers such as the radio jocks Opie and Anthony and Diana Falzone. The company also broadcasts live interactive video chat events, such as musical performances and comedy variety shows. Paltalkers can interact with the featured hosts and performers in real-time as well as other members in the room. Recently, Paltalk hosted live broadcasts with famed musician Slash and world-renowned author Stephen King. Paltalk also offers its users the ability to create and share their own user-generated video content with each other and to the broader community.


 AUTOMATED HOME and DIGITAL ENTERTAINMENT NETWORKING                                                                                  
 Corinex Communications, broadband over powerline
Corinex's unique High Definition Video Networking Kit makes home networking easy and fast. Setup takes 2 minutes, the Kit uses the existing electrical wiring - no need to run new wires and drill holes and no wireless dead zones! Stream Hi-Def or Standard Def video, share internet, enhance your wireless coverage, and connect your gaming consoles, all with Corinex Communications.
Consumers are demanding the ability to distribute the triple play experience throughout the home. From Multi-room video to online gaming to standard networking, the most efficient, fastest, and most secure way to deliver "whole home connectivity" is to utilize Corinex's 200 Mbps Powerline solutions!

VoiceObjects Appoints Two Industry Veterans to Board of Directors

VoiceObjects Appoints Two Industry Veterans to Board of Directors

George Schmitt, Managing Director, Telesoft, and Royston Hoggarth, Former CEO, Cable & Wireless, Join Board

VoiceObjects, a  provider of adaptive self-service phone portals, today announced that George Schmitt and Royston Hoggarth have been elected to the VoiceObjects board of directors. George Schmitt is a managing director and SBIC director at TeleSoft Partners. He has more than 40 years of experience in the telecommunications industry. He serves on the boards of Calient Networks, Global Locate, Tele Atlas NV, and Teleworx.

Royston Hoggarth is the former chief executive officer of Cable & Wireless in the U.K., Europe and the U.S., and he is currently the chairman of iPSL and managing director at Strategic Capital Associates. He is also a venture partner with Wellington Partners VC in Germany and holds board positions with Axon Global Solutions, IGM, Intercede and ANT.

"We are pleased to welcome George and Royston to the board of directors," said Beatriz Infante, chief executive officer, VoiceObjects. "They each bring a wealth of knowledge and experience that will be invaluable as VoiceObjects continues to set the standard for over-the-phone customer service excellence."

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 Royston Hoggarth

 Beatriz Infante

 George Schmitt



 European Reseller  speaks with Jürgen Biffar  President  of Docuware to examine the Reseller Opportunities

DMS companies have changed radically over the last few years !

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 Q. Can you give our readers an insight in to your route to market? 
What for example is an  
Ideal reseller ?
A. Document Management is not an easy market. You can’t start up today and make money tomorrow. It always requires investment – in human resources, both by the reseller and his customers. Ideally resellers must understand this and commit to investment in training. They will then develop a customer base that will provide recurring business and loyalty. 

Read more: Docuware


European Partners

We are pleased to invite you to become Datawatch Europe Partners.

Datawatch Europe is a leading provider of business intelligence, enterprise reporting and data transformation that enable organisations to increase productivity, reduce costs and gain competitive advantage. Datawatch products are used in more than 20,000 companies, institutions and government agencies worldwide.

Datawatch is best known for its desktop report mining application Monarch, which is used by around 500,000 professionals worldwide and now on its 8th version. Monarch technology is the de-facto standard for extracting data from report files.

Datawatch has partnerships with a variety of key technology vendors including Microsoft and Software AG. The company maintains offices throughout the US, Europe and Australia, offering worldwide service and support levels to their customers.

Please download the following Reseller Agreement here and return it to us by fax on 0044 1752 894833.

As Datawatch Europe Partners you recieve dedicated pre-sales and technical support as well as an attractive margin on all our product range.

Please contact us here to receive the latest pricing information regarding Monarch Version 9.

Monarch Report Mining

These demos will show you how Monarch is the easy-to-use data access and analysis tool that can transform report output files and other data sources into live data on your PC.

We have provided five different demonstrations for you to watch. Just click on the link and the demonstration will play in your browser if you have the shockwave plug-in. If you don't have the plug-in, a prompt window will appear with instructions how to quickly download the shockwave plug-in.

The demonstrations below will show you just how easily Monarch can take any report produced in your organization and turn it into live data on your PC. You'll see how simple it is to feed a report into Monarch and produce formatted data you can view, query, filter, sort, summarize, and send out to other desktop applications.

With Monarch, never again will your vital information be buried in any report.

  • Brief Introduction to Monarch

    This 1.3 MB presentation gives you a 3-minute overview of what Monarch is, how it works, and what users think about it.
  • Basic Monarch Demo

    This is a 928 KB, 2 minute basic demonstration of the 4 easy steps to successfully using Monarch: 1. Opening a report; 2. Applying a template; 3. Exploring the data; 4. Sending the data out.
  • Exploring Reports with Monarch

    In this 512 KB, 1.5 minute demonstration, you'll see how Monarch lets you explore a report on screen, look things up, print selected pages, and copy formatted data into popular desktop applications.
  • Extracting Data with Monarch

    In this 1MB, 5 minute demonstration, you'll discover how Monarch can easily extract data from any report. You'll learn how we start by defining something called a data extraction template that tells Monarch what data to extract from the report. You'll also see Monarch's ability to extract data from every level in the report to create a live database on your PC.
  • Working with Data with Monarch

    In this 832 KB, 3.5 minute demonstration, you'll see how Monarch lets you sort, filter, summarize, analyze, visualize and export data extracted from any report. You'll also learn about an especially valuable feature in Monarch that lets you create additional calculated fields based on the data in your report. You'll find with Monarch you can even create new reports with data derived from the original report.


techworldinterSeptor - environmental monitoring of IT rooms & racks.An ethernet environmental monitoring system for computer room monitoring and rack monitoring, interSeptor is Techworld recommended and has a temperature and humidity sensor as standard. Optional water leak detectors, smoke detectors, voltage detectors, security sensors, additional temperature sensors and humidity sensors are also available.

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SP8 - environmental monitoring of IT rooms & racks.
Monitors up to 8 sensors
1U rack mountable
Web / SNMP monitoring
Email alerts (SMS/voice optional)

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Zonepod® - environmental monitoring for shops, banks, offices, IT, homes.Zonepod environmental monitoring system can be used in a variety of environments to provide temperature monitoring, humidity monitoring, water leak detection, security monitoring, voltage monitoring, smoke monitoring, air conditioning monitoring, fire panel monitoring etc

.If you are a reseller wishing to purchase our products please contact:

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1 Lindenwood
Chineham Business Park
RG24 8QY
Telephone: 01256 707070
Shorten Brook Way
Altham Business Park
Telephone: 01282 776776
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Web: More info about Micro-P

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ACAL Networks
Redfields Park
Church Crookham
GU52 0RD
Telephone: 01252 858070
Fax: 01252 858003
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



Katun Corporation

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Katun Corporation, the  alternative supplier to the office equipment industry, has introduced  Katun color toner for use in Canon imageRUNNER/iR C2620/C3200/C3220 digital copier/printers. These toners provide an excellent value for dealers looking for an aftermarket alternative, and offer the quality and performance dealers seek in a profitable option to the OEM toners.

Key benefits include: 
· Katun’s new color toners offer image density and color matching properties that are best suited for business color applications, including color spreadsheets, color PowerPoint presentations, office memos, etc.

· Following strict process guidelines, Katun refurbishes only those used OEM cartridges that pass our multi-point inspection. Each remanufactured toner cartridge utilizes a new RFID chip, chip holder and handle, and is filled with Katun exclusive toner.  In addition, to ensure product performance and quality, more than one million copies have been produced during the development and testing of these toners. Additionally, random samples from each production lot are tested to help guarantee consistency.

· Katun operates its own, 90,000-square-foot Research and Development Annex, at which skilled technicians ensure that Katun products deliver performance, reliability and compatibility with OEM products.  Katun’s team of over 100 chemists, engineers, technical operators, and other specialists thoroughly test Katun products against their OEM equivalent using a series of detailed and precision scientific tests of toner performance.



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Worldwide Leader in High Performance Serial RAID Storage Expands Product Scope to Include Serial Attached SCSI; Announces Immediate Availability of the 3ware 9690SA

Applied Micro Circuits Corporation (AMCC), the recognized leader in serial RAID storage, today announced the immediate availability of the 3ware® 9690SA Serial Attached SCSI (SAS) RAID controller.

The 3ware 9690SA offers configuration flexibility with three PCI Express low profile controller choices: eight internal ports, eight external ports, and four internal/four external ports. AMCC now offers a highly scalable 3ware serial storage product portfolio that includes 2- to 24-ports of SATA connectivity and maximized SAS expandability to up to 128 devices per controller. The SAS controllers include AMCC’s unified RAID management interface and software suite, assuring users a simplified configuration experience with every 3ware controller, irrespective of its storage interface.

The 3ware 9690SA is ideal for data center environments that require expanded connectivity and the highest levels of read and write performance.  Targeted applications include: databases, NAS storage, web servers, cluster servers, supercomputing, near-line backup and archival, security systems, and pro audio and video editing appliances.

“AMCC is excited to add Serial Attached SCSI RAID controllers to our award-winning line up of 3ware serial storage products,” said Scott Cleland, Director of Marketing for AMCC Storage. 
“We pioneered the way for SATA and we now capitalize on our time-proven serial storage expertise to take users from SCSI to SAS. The 9690SA offers customers superior hardware RAID performance and reliability. Most importantly, whether our customers require SAS, SATA or SAS/SATA connectivity, 3ware will provide the right tool for the job.” 

Partners Align with 3ware SAS
Emulex Corporation, based in Costa Mesa, California, creates enterprise-class products that intelligently connect storage, servers and networks. Emulex has partnered with AMCC to provide a key SAS building block for the 9690SA. “Delivering SAS-based products is a critical part of Emulex’s overall strategy to provide customers with a comprehensive embedded product portfolio,” said Bob Whitson, senior vice president and general manager, Embedded Storage Products, Emulex Corporation. “The 3ware 9690SA is a high performance platform that utilizes the new Emulex IOC 500S SAS I/O controller to deliver the data integrity and expandability capabilities that enterprise-class storage systems demand.”

"Fujitsu is happy to see the expansion of the 3ware product line to include the new SAS drive interface technology," said Joel Hagberg, vice president, marketing and business development, Fujitsu Computer Products of America, Inc. “The 3ware 9690SA SAS RAID controller perfectly compliments Fujitsu's SAS and SATA drives.  Now, with both SATA and SAS controllers, 3ware offers the broadest choice when it comes to hardware-based, high-performance, scalable RAID storage."

AIC/Xtore is the industry’s leading designer and manufacturer of rack-mount server and data storage enclosure solutions and is one of the forerunners in providing SATA and SAS solutions.  “3ware controllers have a long history of providing high-performance, high-capacity RAID for data-intensive environments,” said Gene Lee, Vice President at AIC/Xtore, based in City of Industry, Calif.  “AIC/Xtore is pleased to partner with AMCC in this significant product introduction and we look forward to employing the 3ware 9690SA to deliver a comprehensive SAS product portfolio for our customers’ most mission critical applications.”

Product Pricing and Availability
The three 3ware 9690SA controller kits which include cables are currently available through AMCC’s worldwide network of distributors, integrators and VARs.  Suggested list price for the 9690SA-8I (8 internal ports) is $895; the 9690SA-8E (8 external ports) is $945; and the 9690SA-4I4E (4 internal and 4 external ports) is $925.